We value your time and therefore, in order to provide quality service, we ask you to contact support

 Log in to Logris Customer Service (using the OTRS ticket system)

Send a letter to the support service by e-mail (to support@logris.in.ua)

We use OTRS as the primary tool for our customer support service, as a service management tool and to provide support to our customers. It is a powerful tool with a huge amount of functionality for almost any needs of small and medium businesses. OTRS is an open ticket processing system that allows technical support organizations to collaborate on solving user problems. We will help you to deploy and configure the customer support system!


The main functionality of the OTRS application processing system:

  • accepting applications and letters (tickets) from clients;
  • solving problems based on received tickets;
  • transmission of information about bugs and tasks for programmers;
  • collecting statistics on the number of calls and other metrics that allow you to analyze the quality of the technical support work and much more